Mobile Banking

Banking whenever you want.

BNK N GO allows you to do banking on your schedule, whenever and wherever you want.

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City Bank is now offering THE mobile banking solution.

BNKNGO, from City Bank, provides you easy, fast, and secure connectivity to your finances with the touch of a phone. With BNKNGO, you have the ability to perform simple everyday banking tasks directly from your text or web enabled cell phone.

Bank the way you want, when you want:

City Bank offers you Secure Text Messaging AND Online Banking with your web enabled cell phone:

  • Get your balance
  • View transaction history
  • Transfer funds
  • Confirm deposits
  • Have customer service call YOU
  • Secure and free service from City Bank*

City Bank Mobile has revolutionized the financial industry by introducing 2 exciting products that bring banking to your cell phone. Find your balance, transfer funds, or view your transaction history by sending a text message to BNKNGO (265646). Or choose the same services by browsing the web on your mobile phone. The choice is yours!

Best of all, City Bank Mobile is a free service* that you puts in charge. Banking has never been easier as your account information is available to you at the touch of a cell phone.

*(standard texting and mobile rates apply)

Security

City Bank Mobile provides multi layered security using state of the art encryption to give you peace of mind that your data is protected. Transactions are fast, safe and secure and there is no need to install or download any complicated software.

In addition, your account numbers and other private information are "shielded" when transmitted. Confidential information such as your password is not stored on your mobile phone.

Enrollment procedures employ a range of authentication methods, including a one-time, time-expiring PIN to ensure that communication is provided only to the mobile phone you designate. Outbound messages can only be sent to the registered and validated phone that you set up during enrollment.

City Bank is committed to maintaining your privacy.

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Q: What does City Bank mobile banking do?

A: Mobile banking is a safe and secure way to access your account information. City Bank offers you the choice of using text messaging or a mobile browser to check your balances, transfer funds, pay your City Bank loan payment, and view your transaction history. Mobile banking also provides custom alerts.

Q:Is there any cost?

A: City Bank provides mobile banking as a free service. Standard text and mobile rates will apply.

Q: What services can I access?

A: Access your account balances on any mobile enabled account, Transfer funds between your accounts, View transaction history, Request a support call, Confirm deposits, Pay your City Bank loan payment, Receive account alerts

Q: How does it work?

A:You can send a text message to BNKNGO (265646) and receive text messages back that contain your account information.

OR

Use the mobile browser on your phone by sending the text message "GO" to BNKNGO (265646). Click on the hyperlink that is returned and use your Online Banking credentials to access your account information over the web.

Click Here to see a demonstration.

Q: Are my transactions secure?

A: City Bank is committed to protecting your privacy. Data is encrypted and transactions are secure without the need to install any complicated software on your mobile phone.

Q: Can I use this service for all of my accounts?

A: Yes, you can set up any or all of your accounts to be accessible for mobile banking.

Q: What kind of alerts can be set up?

A: Large transaction alerts. Be alerted when a large deposit or check is processed, Withdrawal alerts, Reward checking status, Reward checking interest paid, ATM Fees Refunded, Pay your City Bank loan payment

Q: What if I have more than 1 cell phone?

A: For security reasons, mobile banking is limited to one cell phone number per online banking ID.

Q: How do I enroll?

A: Enrollment is easy with City Bank Mobile. If you have a mobile phone and an account with City Bank, you are ready to be enrolled. Click here to enroll.

Q: Who can I contact if I have questions?

A: Customer support can be reached at 1-800-OUR-BANK