
City Bank is committed to helping you maintain the security of your finances and identity. We have assembled some tips and resources to protect yourself.
Identity Theft is a frightening and overwhelming experience if it does happen to you. You may not know it is happening for months or years! Identity Theft occurs when someone wrongfully uses your personal identification to obtain credit, loans, services, even rentals and mortgages in your name. They may even commit crimes while impersonating you! Identity theft is big business, and it keeps getting bigger as more and more information about us floats around in an ever data-obsessed society. From every swipe of your credit card to every time you go to the doctor, doors are opened for thieves to snatch information and use it to their advantage There are a number of other preventative measures that can be taken to help protect yourself.
To report a lost or stolen debit card:
Call 806-792-7101 ext. 2205
Or 1-800-OUR-BANK
ATMs and Debit Cards are a part of everyday life. Every transaction is an opportunity to exercise care and caution. View our ATM and Debit Card Security guide for tips and best practices.
When you use a mobile device (cellular phone, blackberry, etc.) for browser or text-based account access, keep these tips in mind:
Enrollment procedures employ a range of authentication methods, including a one-time, time-expiring PIN to ensure that communication is provided only to the mobile phone you designate. Outbound messages can only be sent to the registered and validated phone that you set up during enrollment. For additional information about mobile banking please visit www.citybankmobile.com or call 1-800-687-6625